What are WAU business hours?
A: WAU Business corporate office will open Monday through Friday from 8:30am - 5:30pm Central Standard Time. Please keep in mind that any Internet customer inquiries will be received during these hours only. WAU does not have a retail store .For your shopping needs visit us on the web @ www.weareuniforms.com 7 days a week 24hrs.

Q: What is WAU's return policy?
A: Items that are unworn, unwashed, unaltered and have all original tags attached may be exchanged within 15 days of purchase. You must include your order number, your name, address,daytime phone number and E-mail address (optional) Return shipping charges are the responsibility of the customer.

Q: Are WAU's uniforms guaranteed?
A: WAU uniforms are backed by the manufacturer's best guarantee.

Q: What methods of payment do you accept?
A: Cash, check (payable to We Are Uniforms), and credit card (Visa, MasterCard) Debit, ACH Bank drafts with direct deposit, Company Payroll deduction and AFDC/TANIF Lone Star Card at pay locations

Q: How do WAU's sizes compare to other store sizes?
A: Sizes can vary by manufacturer. we encourage you to check the sizing chart with each item to ensure proper fitting.

Q: How do I order the proper size?
A: Take the time to measure your child. Visit a retail store and measure your child with the same brands we sell. See the sizing chart on the website.

Q: How many uniforms should I purchase?
A: This depends on your laundry schedule. We recommend our bundle package. 5 shirts +5 pants + 1 sweater and a belt.

Q: When should I expect to receive my order?
A: Deliveries within the Dallas-Ft Worth metro Plex please allow up to 5-10 business days. Orders outside of the Dallas Ft Worth metro Plex please allow up to 15 business days for delivery.

Q: Do I have to pay shipping charges if I return or exchange an item?
A: Yes, except in the case of manufacturer's defect. If you prefer, you may exchange your item at (See store front school or church locations) in your area.

Q: Why isn't my Promo Code or Referral Code working?
A: Please make sure you use the drop down box to select your Promo/Referral code during shopping as it populates with your correct selection.

Q: What if my child needs a special size not offered on your site?
A: Please see the Custom Order link on our site to request a special fit. We will contact our manufacturers for your requested size and price. Within 24-48 hours a representative will e-mail or call you back with a quote.

Q: Can I cancel my order?
A: Yes, 3 day notice required.

Q. What is payroll deduction?
A. an authorized proportionate amount of money from your weekly, biweekly or monthly paycheck you authorize your employer to deduct and e-wire to the payee.